How to Reset Your Samsung Refrigerator In 3 Easy Steps


When your fridge is on the fritz, it’s natural to be worried.

A fridge that’s freaking out can lead to high energy bills, spoiled food, and error messages that make no sense.

While Samsung fridges are known for their smart technology, they’re also vulnerable to dumb errors. Luckily, a simple reset will help you solve most problems with your Samsung refrigerator.

This is particularly true if:

  • Your fridge is still in Shop mode.
  • The temperature display is flashing or erratic.
  • You’ve recently had a power outage.
  • You’re seeing an error message.

Quick Samsung Refrigerator Reset Tips

To reset a Samsung fridge, try a power reset by unplugging the fridge and waiting 30 seconds. Otherwise, try resetting it by going into the Samsung fridge settings, ‘About Family Hub’, and then ‘Factory Data Reset’.

When you’re trying to troubleshoot an appliance, your first step should be to consult the user manual.

Don’t have it? No worries! You can find it online – I’ll show you how.

Ready for the reset? Then read on for detailed instructions!

Finding Refrigerator Reset Instructions

As much as I’d like, I can’t provide one set of instructions for every type of Samsung refrigerator. The quickest and easiest way to reset your fridge is to find the specific instructions for your model.

Even among appliances made by a single manufacturer, there can be big differences. Two fridges both made by Samsung could have completely different reset rules. Finding the manual for your particular fridge can be a game-changer.

Luckily, this is simple.

Google is your friend here. Typing in “Samsung [model] Refrigerator Manual PDF” will get you results just about every time. Just replace “model” with your fridge’s model number, and you’ll pull up the specific manual in no time.

Once you’ve found the manual, you can skip right to the troubleshooting section for safe reset instructions.

Don’t know your model number? No worries!

There are some general reset methods that cover most fridges.

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Tips for Resetting Any Samsung Refrigerator

There are a few things you can try to reset your fridge. Most smart fridges have a few standard reset methods that can be used.

Software Reset

For modern fridges with more complicated software, you can perform a full reset by going into the appropriate settings menu and telling the fridge to reset. This can vary exactly by model, so check your manual (and use the instructions above to find your manual online, if you don’t have the physical copy to hand).

Most of the time, the reset option for a Samsung fridge can be found in Settings -> About -> Reset.

Press and Hold Buttons

Holding the “power freeze” and “power cool” buttons and the same time for five seconds works on most Samsung models. These two buttons appear on most Samsung refrigerators. Holding both of them at the same time for several seconds will usually reset the fridge.

Some fridges also have reset switches. Check on top of the fridge door for a small panel that can flip up. Underneath, there will be a button or a switch labelled “reset.” Pressing or flipping this switch will reset fridges with the feature. If nothing happens, then you can move on to the next step.

Check for Error Codes

If holding the two buttons doesn’t work, then it’s time to look for specific problems. Check the display for a warning light or error codes. If there’s an error code, you can look it up to find the right way to reset the fridge.

Smart fridges are able to self-diagnose their problems in most cases. If you’re seeing an error code, you can check the problem at Samsung’s error code database.

The Hard Reset

If there’s one thing that works across just about every technology, it’s the hard reset. Just about everything with a computer chip inside can benefit from some time turned off. That’s the case for fridges, too.

A hard reset will fix just about everything a soft reset can. Just be careful, because this can sometimes erase your settings. If you have schedules saved to your refrigerator, back them up online before you try a hard reset.

  • Turn off the fridge. If there’s a power button inside the fridge, press and hold it until the lights turn off.
  • Unplug the fridge. Reach behind the unit and remove the plug from the wall. Cutting off its electrical supply helps stop any glitches that might escape turning the unit off.
  • Wait at least ten minutes. If the fridge is having trouble cooling, waiting for a while can help the motors cool down.
  • Plug the fridge back in and turn it back on. In 90% of situations, your fridge should be back in working order!

If you can’t move your fridge, turn it off at the circuit breaker, wait for a few minutes, and turn it back on.

circuit breaker
Go to the circuit breaker and reset your refrigerator.

After the Reset

In most cases, one of these reset methods will do the trick, and your problem will be solved. However, it’s important to double-check anyway.

Once your fridge is running again, pay attention to it for the next few days. Make sure that the fridge is running normally, without any weird temperature fluctuations or error messages. If everything seems to be running normally, you’re all set.

Still Stuck?

If these tips haven’t helped – don’t worry. There may be other quick fixes you can try.

We’re fortunate enough to have a lot of readers on our website, but unfortunately, I can’t answer everyone’s questions personally. To help, we’ve teamed up with JustAnswer to connect you to a qualified Appliance expert.

You can connect with an appliance expert below, who will help you solve your specific issue. They do charge a small trial fee, so just remember to cancel the trial once you get your refrigerator working again.

Why Do Refrigerators Need a Reset?

Everything with computer chips in it is vulnerable to computer bugs. The smarter your fridge, the more parts there are that can freeze up.

Sometimes, programs can get caught in a loop. If a program is given too many commands at once, commands that conflict, or commands that make no sense, it can freeze. Basically, the program gets confused and stops responding to anything.

In your computer, this problem looks like a Blue Screen of Death. In your fridge, it can appear like an unresponsive ice maker, a black touch screen, or a flashing control panel.

Resetting is a quick solution to this problem. It terminates the program that’s having problems and lets it restart. As long as the problem was a temporary glitch, you’ll be good to go after a quick reset.


Smart fridges are a great way to incorporate the power of technology into your daily life. However, they can have glitches like any other technology.

I hope this quick guide has helped you reset your refrigerator, and given you some ways to keep it running in the future.

Check out our related articles for a lot more free information on how to find and use amazing appliances for your home.

Thanks for reading. Have a great day!


I've been helping homeowners with appliance repair since 2016. Starting out as an enthusiastic amateur, I've since worked with many Appliance, HVAC, and DIY experts over the last 7+ years. My mission is to help fix your appliances and prevent future issues - saving you stress, time, and money. Visit my author page to learn more! Read more