Are you struggling with an OE error code on your LG washer?
Maybe you’re in the middle of laundry day, humming along to your favorite tunes when suddenly, your trusty LG washer flashes the dreaded OE error code.
It’s like the washing machine is mocking you, right? But don’t worry. Together we can solve this and get you back to a working washer in no time.
In short, you can fix the OE error code on your LG washer by:
- Unplugging your washer
- Inspecting the drain hose
- Cleaning the drain pump filter
- Checking the drain pump
- Examining the water supply hoses
- Investigating the water level sensor
- Inspecting the wiring
- Testing the drain pump
- Clearing the pressure chamber
- Reassembling and testing
Are you ready to conquer the OE error code and return to smooth, stress-free laundry days?
Keep reading below for our step-by-step guide to walk you through each solution in detail, even if you have limited appliance experience.
Let’s dive in and get your LG washer up and running again.
What You’ll Need
Before we embark on this adventure, make sure you have the following items handy:
- A bucket or container to catch excess water
- Towels or rags to clean up any spills
- A flashlight or good lighting to see all parts of the washer
- A pair of pliers
- A screwdriver
Step-by-Step Instructions: Fixing the OE Error on Your LG Washer
#1: Unplug and Prepare the Washer
Before tinkering with your washer, unplug it from the electrical outlet. Safety always comes first, especially when dealing with appliances. Also, double-check that the washer’s door is closed and locked – we don’t want surprises.
#2: Get to Know Your Drain Hose
Now, let’s talk about your drain hose. This unsung hero carries water out of your washer and into the drain. It’s usually located at the back of the washer and might be hidden behind a panel or connected to a standpipe. It resembles a thick, ribbed tube made of flexible plastic or rubber.
Please make sure it’s not bent, twisted, or kinked. If it is, gently straighten it out, and while you’re at it, check for any visible clogs or debris.
#3: Meet Your Drain Pump Filter
Your LG front load washer has a built-in bodyguard for your drain system: the drain pump filter. This little guy catches lint, coins, and other debris, ensuring a smooth draining process.
First, look for a small access panel on the front lower part of the washer to access the filter. It’s typically square or rectangular and might have a small handle or indentation to help you open it.
Gently pry it open with a flathead screwdriver, and voilà – There’s your filter.
Before removing the filter:
- Locate the small black hose with a cap near the filter door.
- Remove the cap and place a bucket under the hose to catch any water that drains out. This step will help minimize any mess when you open the filter.
- If no water comes out, be prepared for some cleanup when you remove the filter.
Place a container or bucket under the filter to catch any remaining water that may spill when you open it. Turn the filter counterclockwise to remove it, and be prepared for a bit of water to flow out.
Examine the filter for any debris or clogs, and clean it well. Remove any lint, coins, or other objects obstructing the water flow. If the filter looks damaged or worn out, it’s time to retire it and get a new one.
Please note that this step applies to front-load washers. Top load washers typically do not have a drain pump filter. Therefore, if you have a top-load washer, skip this step and move on to the next one.
#4: Check the Drain Pump
You’ve met your drain hose and filter, and now it’s time to introduce you to the drain pump. This essential component pumps the water out of your washer and at the bottom of the appliance.
For top load washers:
To access the drain pump, lean the unit against a wall to keep the water inside the washer. Then, lay down to access the drain pump. Inspect the pump for any visible damage, loose connections, or debris obstructing the impeller (the little spinning wheel inside the pump).
Image: See link above
If the pump appears damaged or not working correctly, you may need to replace it.
For front load washers:
First, you must remove the front panel to access the drain pump. Follow these steps:
- Remove two screws in the back of the washer holding the top on, slide it back about 2 inches, and wiggle the top off.
- Remove the dispenser drawer, the two screws covered by the drawer, and one screw on the inside left panel, and try to pull the panel up.
- Remove three connectors, the door boot spring, and the two screws on the door lock.
- Remove the filter cover door housing (one or two screws) and the plastic cover (one screw covering it).
- Finally, remove 4-6 screws on top of the panel. The panel will now lean forward and come off.
Once you’ve removed the front panel, three bolts hold the drain, filter, and recirculation pump to the bottom of the washer. Loosen the bolts (don’t remove them), and you can lift the pump enough to inspect it. If you need to remove the pump, it’s possible to get to the three Phillips head screws holding it to the filter mount, but there’s little room to work.
Inspect the pump for any visible damage, loose connections, or debris obstructing the impeller. If the pump appears damaged or not working correctly, you may need to replace it.
#5: Say Hello to Your Water Supply Hoses
Now let’s move on to the water supply hoses. These hoses bring water into your washer and are usually found at the back of the appliance. There should be two hoses, one for hot water and one for cold water, connected to the corresponding water valves. The hoses look like sturdy ribbed tubes made of rubber or reinforced plastic.
Turn off the water supply valves and disconnect the hoses using a pair of pliers. Be gentle, as you don’t want to damage the connections. Inspect the hoses for any damage, kinks, or clogs. If necessary, clean the hoses or replace them if they’re damaged.
#6: Examine the Water Level Sensor
The water level sensor monitors the water level inside your washer. If it’s not working correctly, it can cause the OE error code to appear. Before taking apart your washer, try entering the service mode to test the water level sensor:
- Hold the “Soil Level” and “Spin Speed” buttons, then press “Power.” The panel will light up.
- Please ensure the door is shut, which will lock after about 10 seconds.
- Press “Start,” wait a few seconds, then press “Start” again. Repeat this until you hear the water come on, and let it fill.
- As the washer fills, the numbers on display will change. Your water level sensor works correctly if the numbers change as the water fills.
If you’ve determined that your water level sensor is functioning correctly using this method, there’s no need to take apart your washer. However, if the sensor doesn’t respond as expected, you may need to replace it. Locate the water level sensor inside the washer (usually near the top, attached to a small hose).
You should remove the washer’s top or control panel to access it. Ensure the sensor and its connections are clean and free from damage. If the sensor appears faulty, you may need to replace it.
#7: Inspect the Wiring
Faulty wiring between the drain pump, water level sensor, and the washer’s control board can also cause the OE error code. To examine the wiring, you’ll need to access the inside of your washer by removing the top or back panels.
Examine all the wires and connectors for signs of damage, wear, or loose connections. If wires appear faulty, you may need to replace them or call a professional.
#8: Test the Drain Pump
You can try running a “spin only” cycle on your washer to test the drain pump. If the washer still doesn’t drain properly and the OE error code persists, it’s possible that the drain pump is faulty, and you may need to replace it.
#9: Clear the Pressure Hose
While most newer washers don’t have a standalone pressure chamber, they still have a pressure hose that helps regulate water levels. Over time, debris can accumulate in the hose, causing the OE error code. To check and clear the pressure hose:
- Remove the hose from the water level sensor.
- Make sure there is some water in the unit.
- Blow into the hose.
The hose is clear and good to go if you hear the water bubble.
#10: Reassemble and Test
Once you’ve completed the steps above, it’s time to reassemble your washer. First, ensure all components are securely in place, and reconnect any wires or hoses you disconnected during the process. Next, plug your washer back in and turn on the water supply valves.
Finally, run a test cycle to see if the OE error code has been resolved. If your washer drains properly and the error code is gone, congratulations! You’ve successfully fixed the problem.
You did it. You’ve tackled the OE error code on your LG washer and emerged victorious. Not only did you save time and money by fixing the issue yourself, but you’ve also gained valuable knowledge about your washer’s inner workings. Give yourself a pat on the back – you deserve it!
Remember, if you ever encounter another issue with your washer, don’t hesitate to revisit this guide or explore our other helpful articles. And if you’re still experiencing issues, don’t hesitate to call a professional for assistance. Thank you for reading, and happy laundry days ahead.