Is your Nest thermostat refusing to play ball? Then take a look at the 8 steps in this article that will help you to pinpoint the problem and get your thermostat up and running again. 

If your Nest Thermostat won’t turn on try reconnecting the display, resetting it, and charging it with a USB. You should also ensure your air filter is clear and check its wiring. If you have a Nest Thermostat with batteries, reinsert them or install a C wire. 

What should you do if your Nest Thermostat E or Nest Learning Thermostat won’t turn on? Or what if it’s the standard Nest Thermostat with batteries that’s giving you trouble? No matter the model, you’ll find more details on how you can fix your thermostat below. 

How to Fix a Nest Thermostat E or a Nest Learning Thermostat That Won’t Turn On

Does your Nest thermostat refuse to respond when you turn the ring or press the screen? Then there may be a fault with it. Check out some of the following tips that will help you to fix a Nest Thermostat E and a Nest Learning Thermostat. 

NOTE: Your Nest thermostat will not turn on if it is not connected to the system. If the thermostat does not detect motion in front of it or no one is using the Nest app, the screen will switch off. It should power back on when you move in front of it or when you open the app. 

Step #1 Wait 2 Minutes

Is your Nest Thermostat E or Nest Learning Thermostat displaying a blinking green light? Then your thermostat might not turn on while it is doing one of three things:

  • Software updates
  • Starting up
  • Restarting

It should only take your thermostat about two minutes to perform any of these tasks. While it does, you should simply wait. 

Nest Learning Thermostat
Wait 2 minutes for the thermostat to restart.

Step #2 Reconnect the Display

What if your thermostat has been stuck blinking a green light for more than 15 minutes? Then it may have frozen while updating or performing another task. If it has, you should do the following. 

  1. Pull the thermostat off of its base
  2. Reconnect the thermostat to the base. Make sure that you hear it click into place.

Step #3 Wait For the Battery to Charge

Does your Nest thermostat display a red charging light? Then the battery is currently too low for it to turn the screen on. You might need to wait up to one hour for the battery to charge and then you can try turning the screen on. Ensure that the thermostat clicks into the base so that it will charge properly. 

Step #4 Reset the Thermostat

If your thermostat is still not responding, you should perform a manual reset. To do this, follow these steps. 

  1. Press the thermostat down for 10 seconds until the screen turns off. (If the screen is already off, skip this step.)
  2. Press and release the ring and follow the steps on the screen to restart it
Nest thermostat in home scaled
Press the thermostat down for 10 seconds for the screen to power off.

Step #5 Check Your Circuit Breaker and Fuse Box

Your thermostat will not be able to turn on if your circuit breaker does not power it. Check that the power to your circuit breaker is on. You should also ensure that the fuse has not blown. 

Hand Using Circuit Breaker
Check that the power to your circuit breaker is on.

Step #6 Charge It With a USB

You should not make a habit of charging your Nest thermostat with a USB cord. But, to ensure that your base is not the issue, try charging it with a USB. You will need either a micro or a mini USB cord for this job depending on the type of thermostat you have. 

If the thermostat charges with a USB, you will need to call a technician to have a look at it. There is evidently a problem with the thermostat’s base. 

NOTE: Do not connect the USB to a computer to charge the thermostat

USB
Charge the thermostat with a USB.

Step #7 Clear the Air Filter

If there is a clog in your air filter, your Nest thermostat may overheat and automatically shut off. When it does this, it will not be able to charge its battery. To fix this problem, you will need to unclog the air filter. 

If you want your thermostat to turn on, and you want to prevent your utility bills from spiking, then you need to clean and replace your air filters regularly. Your air filters need to be replaced every few months to a year depending on how often your AC runs. If you are not comfortable cleaning or changing your air filters, then you may want to call a professional for help. 

Air Duct With Filter
Clean the air filter regularly.

Step #8 Check the Wiring

If your Nest thermostat has a wiring or system issue, the screen will not turn on. Here’s how you can fix a wiring issue.

  1. Connect the display to the Nest thermostat base
  2. Press SETTINGS on your Nest Thermostat E or Nest Learning Thermostat
  3. Press TECHNICAL INFO and then press POWER
  4. Check the voc, vin, or lin values. If the values are not in range, connect a C wire to the thermostat. Alternatively, you can connect a Nest Power Connector to the thermostat.
    1. NOTE: If the C wire is already connected to the control board, put it in the C connector

How to Fix a Nest Thermostat That Won’t Turn On

Does your Nest thermostat refuse to respond when you touch the bar on the right-hand side? Then there may be a fault with it. Check out some of the following tips that will help you to fix a standard battery-operated Nest Thermostat. 

NOTE: If the thermostat does not detect motion, the screen will switch off. It should power back on when you move in front of it if it has enough power in its batteries. 

Step #1 Reinsert the Batteries

Your Nest thermostat’s screen should turn on automatically after you insert the batteries. To check and see if your thermostat responds to a battery change, do the following:

  1. Disconnect the thermostat from the base
  2. Remove the batteries. Ensure that there isn’t anything blocking the battery terminals.
  3. Insert the batteries again. You should hear a click as they sit in place. 
  4. Reconnect the thermostat to the base. The thermostat should turn itself back on. 

TIP: These are the same steps that you would need to perform to reset the thermostat

Step #2 Replace the Batteries

Your Nest thermostat will not turn on if the batteries are dead. You should replace the batteries in your thermostat using the following steps:

  1. Disconnect the thermostat from the base
  2. Remove the batteries. Ensure that there isn’t anything blocking the battery terminals.
  3. Insert new batteries. They should be high-quality 1.5 V AAA alkaline batteries. You should hear a click as they sit in place. 
  4. Reconnect the thermostat to the base. The thermostat should turn itself back on. 

Step #3 Install a C Wire

If your Nest thermostat is still not working, you may need to connect a C wire to the thermostat. Alternatively, you can connect a Nest Power Connector to the thermostat. To do this, you should contact a technician. 

Conclusion

Thank you for checking out this article, and we hope it helps you get your Nest thermostat working again. When your thermostat is working properly, it can help you save a significant amount of money on your utility bills.

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Thanks for reading, and have a great day!

Cheers,

Craig