How to Reset a Hive Thermostat In 3 Easy Steps

How to Reset a Hive Thermostat In 3 Easy Steps

Is your Hive thermostat refusing to play ball? Then a simple reset might be all it needs to get back into gear. You’ll find out how to reboot it with the 3 steps listed in this article.

To reset your Hive thermostat, do this:

  1. Switch the wall socket on and off again
  2. Wait a couple of minutes for the thermostat to restart
  3. Reload the page in the Hive app

Resetting your Hive thermostat should be a doddle. But what if rebooting yours is proving somewhat problematic? Then you’ll find the best tips and tricks for your specific thermostat coming up in this article.

3 Simple Steps to Reset Your Hive Thermostat

Is your thermostat going off the deep end? Is it displaying error messages left, right, and center and completely ignoring every command that you program? Then this could be a sign that your Hive hub needs restarting. 

Step #1 Turn off the Power

The first step to resetting your Hive thermostat is to turn off the power. If you can’t do this at the thermostat directly, try switching off the power at the circuit breaker.

Often the thermostat will be powered by the air handler or furnace, so it may be those you need to turn it off.

Step #2 Wait

Wait 5 to 10 minutes, then switch the power back on again.

With the thermostat switched on again, wait for it to reboot.

Step #3 Reload the App

Once the thermostat has finished reloading, you should refresh the page in your Hive app. Reloading should take place automatically, but if it doesn’t, try closing the app and then opening it up again.

Hive App On Mobile Device
Reload the app. Photo by Hive.

How to Find The Reset Instructions

Every thermostat is different. Hive has developed a handful of different thermostats over the years all with distinct operating instructions. There’s the standard model, the Hive Thermostat Mini, and the Hive 1 Thermostat just to name a few. 

So what happens when it goes a little loopy and you need to reset it? Well, you could start digging through the boxes in your attic to try and find that user manual that you’re not sure you even kept. Or, you could have a quick look on the internet for it. How? Here’s a simple formula:

Type “[YOUR MODEL], [PRODUCT] Manual FAQ PDF” into an internet search engine. Here’s an example of what you should type:


Typing this into a search engine helped me to find this user manual for a slightly older SLT1 Hive thermostat. Inside the manual, I found more details on how to reset this particular model.

Tips for Resetting Any Hive Thermostat

So, you’ve searched high and low for your Hive thermostat user manual but it seems to be playing an impossible game of hide-and-seek. You tried looking for it online but you still didn’t have any joy. Now what?

Don’t worry as there are some standard ways of resetting a thermostat that will work on any Hive model. Here are some of the general reset tips that should work for you. 

Tip #1 Press and Hold + and –

This is a great way of resetting any of the older models that have buttons. Here’s what you should do:

  1. First, locate the + and – buttons on the thermostat
  2. Press and hold the +  and – buttons at the same time. Hold onto them until the word “OFF” comes up on the display 
  3. Press and hold the + and – buttons again for 5 seconds to turn the thermostat back on. You can stop holding onto the buttons as soon as the word “OFF” disappears. 
Man Hand Holding Hive Thermostat
Press and hold + and – simultaneously to reset. Photo by Hive.

Tip #2 Remove the Batteries

Any battery-operated Hive thermostat is also easy to reset. Here are all the steps you need to do so:

  1. Remove the batteries from the thermostat
  2. Wait five seconds
  3. Return the batteries to the thermostat
Hands Holding Empty Batteries
Remove the batteries from the thermostat.

Tip #3 Turn off the Wall Socket

You can reset any electric Hive thermostat using the following instructions:

  1. Turn off the wall socket and then turn it back on again
  2. Wait a couple of minutes for the thermostat to restart
  3. Reload the page in the Hive app

Tip #4 Turn off the Circuit Breakers

If you cannot get your Hive thermostat to reset any other way, you can always reboot it via your circuit breaker. Here’s how to do so:

  1. Locate the circuit breaker that powers the unit
  2. Turn the circuit breaker off and then on again
  3. Wait a couple of minutes for the thermostat to restart

After Resetting Your Hive Thermostat

Hats off to you! You’ve found your Hive thermostat’s reset instructions and got it rebooted. But now what should you do? The most important thing to do is to be patient and wait for the system to reload. This could take up to 10 minutes. 

Another essential thing to do is to refresh your app page if you are using one of the latest models of Hive. The page should refresh automatically, but in case it doesn’t, close the app and then open it again. If you have logged into your Hive app on the computer, give it a refresh there. 

Wait for the thermostat to reload.

Still Stuck?

So, you’ve tried every trick in the book but you still cannot get your Hive thermostat to reset. Now what should you do? If the suggestions on this page have not worked for you, you should try calling your HVAC specialist. They will be able to see if there is a more serious problem with your thermostat and repair or possibly replace it. 

Hands Fixing Hive Thermostat With Screwdiver
Call your HVAC specialist if you are still stuck.

How to Save Money With a Hive Thermostat

We are all looking for ways to cut the cost of heating in the colder months. But, there are only so many sweaters you can put on and so many laps around the room you can do before you just have to admit that it’s way too cold for comfort. 

Thankfully, the latest Hive thermostats have included different tools in their design that help you to cut back the cost of heating. Here are just some of the tools that will help you to save money:

  • The app will alert you if you accidentally leave the heating on when you leave the house
  • You can turn the heating up, down, on, and off using the app
  • You can set a savings target
  • You can use the app to see personalized overviews of your usage and tips on how to make it more efficient


Is your Hive thermostat throwing its dummy out of the pram? Then a simple reset might be all it needs to get it to cooperate and run properly again. I hope the tips we’ve covered in this article have helped solved your issue.

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Thanks for reading, and have a great day!

I've been helping homeowners with appliance repair since 2016. Starting out as an enthusiastic amateur, I've since worked with many Appliance, HVAC, and DIY experts over the last 7+ years. My mission is to help fix your appliances and prevent future issues - saving you stress, time, and money. Visit my author page to learn more! Read more