Do you need to buy a large appliance in the near future? If so, you might be thinking about using Lowe’s or Home Depot. These are two of the largest big-box stores in the world, and they offer a wide variety of large appliances. If you have ever walked inside of one of these massive buildings, you have probably witnessed the sheer quantity of appliances from which to choose. 

So, which one should you choose if you are in need of a large appliance? There are a lot of factors to consider. You need to think about the selection, customer service, shipping options, and purchase options. That way, you can figure out which is the best choice for you.

Even though there are a lot of similarities between these two stores, they are not identical. We have done a significant amount of research to figure out where the differences are located. That way, we can provide you with the information you need to make a decision.

So, are you ready to explore the differences between Lowe’s and Home Depot? Take a look at our helpful information below, and get ready to make a good purchase for your next appliance!

An Overview of Lowe’s and Home Depot

First, it might be helpful to learn a little bit more about Lowe’s and Home Depot. Even though you may not think about these differences when you walk through the store, they do target slightly different markets. 


Lowe’s was founded in 1946. Since that time, it has grown significantly. Lowe’s has more than 2,000 stores, and it tends to target professionals. This could include carpenters, plumbers, and interior designers. This type of slant dictates the brands of appliances and supplies the retail store carries. Lowe’s is also going to create a chain of stores in Australia in the near future. 

lowe's logo
Lowe’s has grown to over 2,000 stores since it was founded in 1946.

Home Depot

Home Depot was founded in 1978. Home Depot tends to target people who are interested in doing everything themselves. For example, one of its landmark slogans is, “You can do it, and we can help.” Home Depot regularly offers workshops to help people learn how to fix things in their own homes.

home depot logo
Founded in 1978, Home Depot have over 2,300 stores nationwide.

Home Depot has stores in Canada and New Mexico. Home Depot is also aiming to branch out overseas, opening a chain in China. 

Now that you have learned a little bit more about Lowe’s and Home Depot, what are some of the differences between them? How can you decide which door to choose for a large appliance? 

Comparing Lowe’s and Home Depot

It should come as no surprise that there are a lot of similarities between these stores. Even though Lowe’s has been open for significantly longer than Home Depot, both chains have decades of experience behind them. You should get a healthy selection at both stores, but what are the differences between them? 

Customer Service

Of course, you probably want to dive into the selection immediately, but it is more important to think about customer service first. You are going to have questions about the appliances you are looking at. You need to make sure you have access to professionals who can point you in the right direction.

When you walk into the store, both chains will have helpful staff that can point you in the right direction. That way, you can locate a washing machine, a dryer, a refrigerator, or a freezer if you have questions.

At the same time, there are situations where you might run into customer service issues. If you try to call either of these chains on the phone, you are going to have a difficult time getting your question answered. You may also have to wait a long time.

That being said, this is something that is going to vary from store to store. This is not necessarily a reflection of the chain as a whole. If you have questions about large appliances, you are better off going to a physical store to ask your question there. You are more likely to encounter someone who is knowledgeable and professional on the floor of the store instead of over the phone. 

Appliances In-Stock and Selection

Now, it is time to take a look at the appliances and the selection offered. Because Home Depot tends to focus more on people who want to complete DIY projects, Home Depot tends to have more options in terms of flooring, wall tiles, and paint; however, Lowe’s usually has a wider selection of large appliances. This includes refrigerators, freezers, dishwashers, and ovens.

home depo aisle
Home Depot offers more options for flooring, wall tiles, and paint.

You can certainly still find a fantastic appliance at Home Depot, but it may be a bit hit-and-miss depending on where you live. If you are looking for something specific, you may want to check the online selection interest. That way, you can take a look at what is available. On the other hand, if you want to drive to the store and see what your local outlet has, you are certainly welcome to do this, but you may have a better shot at checking Lowe’s first. 

Discount Opportunities and Prices

It should come as no surprise that the price of an appliance at these two stores is going to be virtually the same. These two compete with one another for virtually everything, so they keep a close eye on the prices of their competitors. If you are looking for a lower price at one store instead of the other, you are better off taking a look at seasonal discounts

You do have opportunities to save money at each of these stores. If you make a purchase using the Lowe’s Consumer Credit Card, you will get a five percent discount on the purchase. Furthermore, the credit card also offers you an opportunity to spread the purchase out without interest if you pay it in full in six months.

Home Depot does not currently offer a credit card that provides the discount, but you can also spread the purchase out over six months without paying interest as long as you pay in full. The purchase has to be more than $299 to qualify for this option.

Both stores offer seasonal sales, so you will want to check back regularly to see if some of your favorite appliances are being offered at a temporary discount. 


If you are interested in learning how to do things yourself, particularly with your appliances, you may want to take a look at Home Depot and see if they are offering any workshops. Even though a lot of these workshops are geared toward children, you may be able to find educational opportunities for adults as well. Because Lowe’s does not focus on the do-it-yourself crowd, they do not offer any workshops.

This may not be a major deciding factor in where you go for your purchase, but it is something you want to take note of. 

Online Opportunities

Both companies have the option to take a look at appliances online. You might be able to make a purchase there, saving yourself a trip to the store. At the same time, you need to make sure the appliance will fit in your home. You might also want to take a look at the specific appliance in person before you make a decision. 

Both companies offer a mobile application as well. Home Depot has a mobile application that comes with an augmented reality feature. This allows you to see how an item will fit in your home before you buy it.

Lowe’s also offers a mobile application, but it focuses more on social media. Lowe’s is trying to target the younger generation. As an example, Lowe’s even has an account on Snapchat. You can take a look at projects other people are doing. You can also take measurements at home and send them to Lowe’s if you are interested in a new appliance. That way, you can make sure it fits.

In general, both companies offer easy online shopping opportunities. Even though the mobile applications are not identical, they are similar. 

Delivery and Shipping Options

Appliances are heavy, and you are unlikely to be able to fit them in your car. Therefore, you will have to get them delivered to your house at some point. If you purchase an item online from Lowe’s, you can get it delivered to your house for free as long as the purchase is over $45. Therefore, you should be able to get free shipping and delivery on just about every appliance you purchase.

Home Depot offers the same option. You can get free shipping as long as the appliance you purchased is greater than $396. Clearly, this is a significant price difference, but this should not be an issue if you are purchasing a new appliance.

Which Is Closer To You?

Because there are a lot of similarities between these two stores, you might be wondering which one to choose. In the end, it is a good idea to start with the store that is closest to you. You can save a lot of time on the commute, and you can easily return the appliance if you need to swap it out for something new in the future. Furthermore, if you decide to purchase it online and pick it up at the store, you can also save yourself the hassle of driving a few extra miles. Take a look at the map and see what is close to you. 

Choosing Between Home Depot and Lowe’s

Ultimately, there are a lot of factors to consider when you are trying to decide between Home Depot and Lowe’s. Both of them have an impressive selection of large appliances, and you should be able to find what you need at either of these retail giants.

At the same time, you should keep a close eye open for discount opportunities. Appliances go on sale from time to time, and this is an opportunity for you to save a lot of money. Unless you are beholden to one of these Giants, you may want to start by going to whichever store is closer. That way, if you need to return an appliance in the near future, you don’t have to go very far.